1.Connection Failed / Not Recognized

Possible Causes

• Damaged or non-MFi certified cable
• Low power supply from car USB port
• Outdated iOS or CarPlay firmware

Solutions
✅ Use an original Apple or MFi-certified cable
✅ Try another USB port (preferably labeled for smartphones)
✅ Update iPhone iOS and car infotainment system

2.Frequent Disconnections

Possible Causes

• Loose cable connection
• Wireless interference (for wireless CarPlay)
• Module overheating

Solutions
✅ Clean phone charging port and car USB socket
✅ Turn off competing Bluetooth/Wi-Fi devices
✅ Let the system cool down and restart

3.Black Screen / Lagging / Delay

Possible Causes

• Low system memory
• Software conflicts

Solutions
✅ Hard reset the infotainment system (hold power/volume button for 10s)

4.Siri Not Responding / Mic Failure

Possible Causes

• Microphone permissions disabled on iPhone
• Faulty car microphone hardware

Solutions
✅ Enable "Allow Siri When Locked" in iPhone Settings
✅ Test Bluetooth calls to check mic functionality

5.Wireless CarPlay Not Starting

Possible Causes

• Car doesn’t natively support wireless CarPlay
• Incorrect iPhone network settings

Solutions
✅ Check if your car model supports wireless CarPlay (owner’s manual)
✅ Reset iPhone network settings (Settings → General → Transfer or Reset → Reset Network Settings)

You can also contact us: by email:support@aerisautocarplay.com Whatsapp: (475) 222-5252